Salisbury Museum is delighted to announce that we are now accredited as a Quality Assured Visitor Attraction by VisitEngland
. The museum’s advertising, customer service, presentation, cleanliness, catering facilities and retail offer were all assessed by a mystery shopper from VisitEngland in November. The museum achieved an overall percentage score of 76%, all scored areas were good or very good with a few areas that achieved excellence.
The report from VisitEngland said the museum has ‘a strong visitor offer’, highlighting in particular that:
• The appearance of the building and grounds is excellent and first impressions are very good.
• The World War I temporary exhibition is excellent as is the new centrepiece Wessex Gallery which is stunning.
• The Salisbury Museum Illustrated guidebook is excellent and the retail experience in the shop is very good.
There were a few areas identified for improvement – if these are addressed over the next couple of years then the museum can look forward to being nominated for a number of VisitEngland accolades after the next assessment in 2016.